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KH Mushrooms

KH Policies

How SMS Opt-In Works

KH Mushrooms only texts customers who opt in. Every form on our website that asks for a phone number shows the checkbox below. It is unchecked by default and optional: the form submits normally without it, and SMS consent is not a condition of purchase.

The opt-in checkbox

When a customer checks the box, we record the phone number, the date and time, the form it came from, and the exact wording shown. We only text numbers with a recorded opt-in. Messages are about orders and customer care: pickup and delivery updates, invoices, and support replies. We do not send marketing texts.

Where it appears

Contact form: khmushrooms.com/contact
SMS consent checkbox on the contact form
Wholesale application: khmushrooms.com/wholesale
SMS consent checkbox on the wholesale application
Harvest Share subscription signup (after sign-in): khmushrooms.com/subscribe
SMS consent checkbox on the harvest share subscription signup (after sign-in)
Delivery checkout (after adding items to the cart): khmushrooms.com/shop/cart
SMS consent checkbox on the delivery checkout (after adding items to the cart)
Pickup preorder checkout (after adding items to the cart): khmushrooms.com/shop/cart
SMS consent checkbox on the pickup preorder checkout (after adding items to the cart)

Help and opting out

Reply STOP to any message to opt out, and START to opt back in. Reply HELP for help, or email info@khmushrooms.com. Message frequency varies. Message and data rates may apply. See our SMS Terms and Privacy Policy.